This also launches Word without add-ins, templates, and other customizations. You can also launch Word in Safe Mode if you type /safe instead of /a in the step below. If you successfully launch Word with this method, it gives you a great starting point to troubleshoot because it’s likely an add-in or template is causing the problem. So, it prevents add-ins and global templates, like Normal.dot, from loading automatically. When you use the /a switch to start Word, it launches it in its original state. If this didn’t fix the problem, it’s time to dig a little deeper. In the click-to-run version (like Office 365), select “Online Repair,” and then “Repair.” If you run an MSI-based copy (you used installer software to install it on your computer) of Office, select “Repair,” and then “Continue.”Īfter the repair finishes, restart your computer, and then try to launch Word. The next message you see differs depending on which version of Office you have.
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